FAQ~ Can I recover my hacked Yahoo email with changed password and save my pics and book?+{1-(801) 648-2232}

Customer: Can I speak by phone? Technician's Assistant📞 +{1-(801) 648-2232} : I understand you'd like to speak by phone. Are you looking for help with a specific product, service, or issue today? Customer: Yes. My Yahoo email was hacked, and the hacker changed the password and birthdate, so Yahoo won’t let me verify my account! I have a Gmail account, and online information says I can have all my Yahoo emails sent to my Gmail account. I cannot lose this Yahoo email with pictures of my grandkids and a book I’m saving there. Please advise, thanks. Technician's Assistant📞 +{1-(801) 648-2232} : I'm sorry to hear that your Yahoo email was hacked and that you can't access important messages and photos. To better understand your situation, can you tell me how long ago you lost access to your Yahoo account? Customer: I think it was early to mid-October. I made a police report, then hired an "ethical hacker" from a freelance site. They still have access to my Yahoo while I don’t. I paid $350 worth of gift cards as payment, and they are now demanding more. They even texted me somehow last night while blocked. Help! I joined Yahoo Mail Plus for $5 a month, but it hasn’t helped. I even called Yahoo corporate offices, and they were no help! Technician's Assistant📞 +{1-(801) 648-2232} : I understand this has been ongoing since early to mid-October, and you've already taken several steps, including contacting Yahoo and making a police report. Just to clarify, are you currently able to access your Gmail account without any issues? Customer: Yes, thank God! Technician's Assistant📞 +{1-(801) 648-2232} : Thank you for confirming that you still have access to your Gmail account. Have you received any emails or notifications from Yahoo about suspicious activity or password changes since you lost access? Customer: No, they just make me confirm it’s me when I try to log in, but I cannot. It’s me, but the "ethical hacker" still has access to it. My physicians have sent me information there; we must fix this, thanks. Technician's Assistant📞 +{1-(801) 648-2232} : I understand that Yahoo is prompting you to confirm your identity, but you're unable to verify due to the changed information. Have you tried using Yahoo's account recovery options, such as answering security questions or using an alternate recovery email or phone number? Customer: They don’t offer security questions anymore to verify, and all recovery options are very old emails or phone numbers that are not in use! I have spent at least an hour on the phone three times with a live Yahoo person via Mail Plus, only to answer five questions, take pictures of me and my driver's license, etc. All that, and then they say they cannot verify, and I have to wait a week to ten days before calling us again. They red-flagged my account now. Technician's Assistant📞 +{1-(801) 648-2232} : I'm sorry to hear that none of the recovery options are current and that your attempts with Yahoo support have not worked so far. Have you noticed any recent unauthorized activity in your Gmail account or any other accounts linked to your Yahoo email? Customer: No. I just need to know how to get and send Yahoo email via Gmail, which many online sites say I can do, but I'm not tech-savvy enough to figure it out. Technician's Assistant📞 +{1-(801) 648-2232} : Thank you. I need some further details to assist the Smartphone Technician. Can I have your full name? Customer: *** Technician's Assistant📞 +{1-(801) 648-2232} : Thanks! What's your ZIP code? Customer: *** Technician's Assistant📞 +{1-(801) 648-2232} : Perfect. What's the best email for you? Customer: *** Technician's Assistant📞 +{1-(801) 648-2232} : Got it. And could I get your phone number? Customer: *** Technician's Assistant📞 +{1-(801) 648-2232} : Thank you for sharing the details. The Smartphone Technician will help with your Yahoo to Gmail email access problem. Here's what I'll tell them: You lost access to your Yahoo email in October.You want to forward Yahoo emails to Gmail but need help. Is there anything else the Smartphone Technician should know before I connect you? Customer: I think that’s it, thanks so much! Are they going to call me? Mobile is best. Technician's Assistant📞 +{1-(801) 648-2232} : Thank you for providing the details. How would you like to connect with the Technician - phone call or online chat? Under the circumstances, I recommend a phone call. Customer: Must be a phone call, thanks