Hi there! My parents had to change their flight once upon a time due to an unplanned schedule change. They initially feared that rescheduling would be time-consuming or attach large charges. When they contacted the Delta Airlines Vancouver Office though, they were greeted by friendly and sympathetic representatives. The personnel carefully reviewed available flights and located a suitable alternative without an exorbitant fee. My parents were truly thankful for the professionalism and speed throughout the process. Kindness and a willingness to help made a stressful process much less painful. Great service indeed!